Common questions
Are the templates editable?+
Yes. Every pack ships as a fully editable PDF with form fields, plus editable Word/Markdown source where applicable. Tailor every section to your organisation.
What's the licensing model?+
One-time purchase, organisation-wide licence. Use across all internal teams, business units, and customer engagements covered by your organisation.
How quickly do I get access?+
Instant download after checkout. Your customer portal gives you lifetime access plus future updates.
Which frameworks do you align to?+
ITIL 4, ISO 27001, ISO 20000, ISO 22301, ISO 42001, NIST CSF, NIST AI RMF, SOC 2, GDPR, NIS2, COBIT, TOGAF, MITRE ATT&CK, Microsoft CAF, DAMA-DMBOK.
Do you provide implementation guidance?+
Each pack includes implementation roadmaps, RACI suggestions, and operating-model guidance. Bespoke advisory is available on request via the contact form.
Are updates included?+
Yes. Lifetime updates are included with every pack and bundle.
What's your refund policy?+
We offer a 14-day refund if a pack doesn't meet expectations. Contact us via the customer portal.
Can I customise the branding?+
Yes. Editable templates allow you to apply your own corporate branding to every document.