These Terms of Use apply to LibraryVault, a product operated by PeltierGroup. By accessing or using this website, app, platform or service, you agree to these Terms.
Who we are
LibraryVault is operated by PeltierGroup.
Support contact: support@peltiergroup.co.uk
Privacy contact: privacy@peltiergroup.co.uk
Security contact: security@peltiergroup.co.uk
Business details:
PeltierGroup Ltd
124-128 City Road
London
England
EC1V 2NX
16645580
Our service
LibraryVault provides enterprise-grade governance frameworks, audit-ready templates, and operational maturity accelerators.
Some features may require an account, subscription, payment, customer portal, dashboard or other product access.
Accounts
If you create an account, you are responsible for keeping your login details secure. You must provide accurate information and tell us promptly if you believe your account has been accessed without permission.
Business customers and authorised users
Where a business customer uses LibraryVault, that customer is responsible for deciding who may access the service, ensuring its users are authorised, and making sure any personal data uploaded to the service is lawful.
Acceptable use
You must not use LibraryVault to break the law, infringe another person's rights, upload harmful or unlawful content, upload malware, attempt unauthorised access, interfere with security, misuse the service, or submit personal data you do not have the right to use.
Customer data and uploaded content
You are responsible for any data, files, messages, prompts, records, images, notes or other content you upload or submit to LibraryVault. You confirm that you have the rights and permissions needed to submit that content.
AI-powered features
Some PeltierGroup products may include AI-powered features. AI outputs may be incomplete, inaccurate or unsuitable for your situation. You must review AI outputs before relying on them.
AI outputs should not be treated as legal, medical, financial, safety-critical or professional advice unless we clearly state otherwise in writing.
Additional rules about AI features are set out in our AI Usage Notice.
Payments and subscriptions
Where LibraryVault offers paid services, subscriptions, in-app purchases or digital products, prices, billing cycles, renewal terms, cancellation options and refund terms will be shown at the point of purchase or in the relevant product flow.
Payments may be processed by third-party payment providers such as Stripe, Apple, RevenueCat or other providers.
Service availability
We aim to keep LibraryVault available and secure, but we do not guarantee uninterrupted or error-free access.
We may suspend, restrict or change access where necessary for maintenance, security, legal, operational or misuse reasons.
Security
You must not attempt to bypass, disable, test or interfere with our security controls without written permission.
Security concerns should be reported to: security@peltiergroup.co.uk
Intellectual property
PeltierGroup owns or licenses the software, designs, text, graphics, workflows, documents, branding and other materials used in LibraryVault.
You may use the service only as permitted by these Terms.
You must not copy, resell, reproduce, distribute or create competing products from our materials unless we have agreed this in writing.
Third-party services
LibraryVault may rely on third-party providers for hosting, payments, authentication, storage, AI processing, email, analytics, support, security or other functions.
Privacy
We use personal data as described in our Privacy Notice.
For privacy questions, data access requests, deletion requests or complaints, contact: privacy@peltiergroup.co.uk
Suspension and termination
We may suspend or terminate access if you breach these Terms, payment is overdue, we reasonably believe the service is being misused, we need to protect users, customers, systems or data, or we are required to do so by law.
Disclaimers
LibraryVault is provided on an "as is" and "as available" basis.
We do not guarantee that the service will meet every requirement, produce any particular result, or be free from all errors.
Nothing in these Terms limits liability where it would be unlawful to do so.
Changes to these Terms
We may update these Terms from time to time. The latest version will be published on this page.
Governing law
These Terms are governed by the laws of England and Wales.